Okay
  Public Ticket #1264303
can't edit store
Open

Comments

  • Catia started the conversation

    Hello,

    I can't modify the image of a store is it normal?

    When I click to choose image in category image it is not clickable so I can't modify the logo. 

    Please help me, i am comletely blocked with the template, it is very hard to modify things, i am lost...

    Attached files:  stores.PNG

  •  181
    Support replied

    Hi,

    I noticed while diagnosing your issue that your theme is outdated.This issue is fixed in latest version v1.0.7.Please update your theme to the latest version to get rid of this issue.

    Thanks!!

  • Catia replied

    Hello, 

    Could you please do it?

    I already sent you my logins. I don't know where to do it?

    And in my Wordpress, they say my theme is actualized...

    Thank you,

    Cata 

  •  181
    Support replied

    Hi,

    You can download the latest version at theme forest from downloads tab.

    Thanks!!

  • Catia replied

    i don't understand someone from your theme has already installed the theme on my Wordpress. It means it wasn't the good one.

    Could you please do it?

    Please ?

  • Catia replied

    hello

    I would like to be refunded I don't like the theme it is too complicated for me

    Thank you 

  •  181
    Support replied

    Hi,

    You don't have to buy the theme again.Just sign in to your account and move to the "Downloads" from the option.Download the theme or full and install the theme.That's it your problem will be solved.

    Thanks!!