Okay
  Public Ticket #1102733
Lots of bugs with this theme
Open

Comments

  • Patrick started the conversation

    Hello,
    I have many lots of bugs on my website with your theme!

    The TinyEditor no longer works, the PageBuilder does not work any more, and
    for header texts, each word is capitalized instead of small.

    What can I do?

    See screenshots..

    Thank you,
    Patrick

    Attached files:  Error-PageBuilder.png
      Error-TinyEditor.png
      Error-Text.png

  • Patrick replied

    Hello? no Support?

  •  161
    Support replied

    Hi Patrick,

    Please make sure that you have the latest version of Wordpress and the page builder plugin, they work fine.

    Did you try to activate all active plugins except the requirement plugins for testing? perhaps one of these plugin is conflicted.

    Our live demo is working fine and we haven't received the same trouble from other buyers, it looks like something goes wrong in your site.

    Hope that helps.

  • Patrick replied

    Hello,

    I have the latest WordPress version and also the latest version of PageBuilder installed. However, PageBuilder does not work for me!? For example, The start page with the page builder no longer work .. also the TinyEditor no longer works !? Likewise, I still have the problem with the language that every word is always displayed big instead of small. I have disabled all plugins but the problems are still there ... I do not know what more I can do yet?
    Best regards,
    Patrick

  • Patrick replied

    It is no longer possible to add new locations to the menu!

    I have disabled all plugins but it still does not work!

    What can I do?

    See Screenshot...

    Attached files:  screen-menue.png

  •  161
    Support replied

    Hi Patrick,

    Your site appears so many Javascript errors in the browser console http://puu.sh/v2itT/1eb6864b59.png

    It looks like the HTTPS is not working correctly, it impacts to all things that you have faced, please make sure that the HTTPS is correctly configured, you should search on Google, they have a lot of tutorials for that.

    Hope that helps.

  • Patrick replied

    Hello,
    Now I only have the problem with the texts. Each word is written big instead of small?  How can I change this?

    See the screenshot..

    Best regards,
    Patrick

    Attached files:  Error-Text.png

  •  161
    Support replied

    Hi,

    My apologies for late reply, the widget title was designed like that, however you can paste this css into Theme Options->General->Custom CSS field for that:

    .sidebar-widget .widget-title{
      text-transform: none;
    }

    Hope that helps.

  • Patrick replied

    Hello,

    the text in the sidebar is now displayed correctly, but on the rest on the web page is not yet. Do you have a code that solves the problem on the website?

    Thank you

    Patrick

  •  161
    Support replied

    Hi Patrick,

    It works like that because the theme was designed like that, but let me know what exactly are the elements you want to change, I will share you some codes for that.

    Thanks.